ChessBase India Black Pen

*Pre-ordered digital products will be delivered by email on the launch date of that product.

Digital Products (Softwares, Magazines, etc)

All digital products are delivered instantly. Once your payment is successfully processed, you will receive the following instantly via email:

• Serial key
• Setup files
• Installation procedure

Please ensure you provide the correct email address during checkout, as the serial key and files will be sent to that email address instantly upon successful payment.

Physical Products (Books, Chess Sets, etc)

These will be shipped to your address via third-party courier partners. 

We dispatch all orders (except customised t-shirts) within 1-2 days. Orders placed on weekends and holidays may take 1-2 additional days to ship, as we do not operate on these days.

Delivery timelines are as follows:

• Standard Delivery (India): 7–10 working days
• Express Delivery (India): 2–5 working days
• International Shipping: Estimated 2 weeks (may vary based on destination and customs)

You will receive a tracking link via email once your order is dispatched.

Although not officially supported on Mac, there is a workaround that people find helpful. You can check it here.

We sell digital products (softwares) and most of our physical products only in the following 11 countries:

India, Bangladesh, Nepal, Bhutan, Maldives, Sri Lanka, Thailand, Indonesia, Pakistan, Malaysia, Philippines.

If you do not belong to any of these countries, you can still buy some high-quality products that we ship worldwide. Please check those out here.